Legal

Refund Policy

Our commitment to client satisfaction and fair business practices.

Our Philosophy

At Upwise Labs, we strive to deliver the highest quality work for our clients. Due to the nature of digital services and the time investment required, our refund policy reflects industry standards while ensuring fairness.

Service Retainers & Projects

Refunds for service retainers or project-based work are generally not provided once work has commenced. However, if you are unsatisfied with our services, please contact us immediately so we can resolve the issue. We are committed to working with you to achieve the desired outcome.

Cancellations

You may cancel your service agreement according to the terms specified in your contract. Typically, a 30-day notice is required for recurring services.